This document contains known issues for Acrobat DC not covered in the Acrobat and Reader documentation. Adobe identified the following issues at the time Acrobat DC was released. Separate help documents or release notes cover issues that arose since the release. If an update fixes an issue, the version number is noted. Bugs associated with an issue in this document appear in brackets [ ].

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The known issues related to macOS Mojave 10.14 are covered in Acrobat and macOS Mojave 10.14 compatibility.

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Problem: Acrobat DC does not launch if an offline uninstall and reinstall is performed using same Serial Number. [3943212]
Workaround: Bring the machine online. On the Sign-In screen, choose to sign in now. Acrobat will launch successfully.

Problem: The Redo operation does not work if the tag changes are made using TURO after performing any operation in the Content Panel [4270605]

Problem: The 'Copy Text' option in the right-click context menu over annotations copies junk characters when tried in Japanese text PDFs on English OS and English Acrobat application. [4237157]
(Workaround: Use the 'Enable text selection' from the right-click context menu, select the text and then copy it.)
Problem: Scroll bar in Comments list does not work with more than 82 replies. [3830427]
Problem: Comments App closes automatically on using Import Comments option from Comments list. [3941238]
Problem: Text in Text comment gets truncated when font size is large. [4147785]
Problem: Added Reply to comment which already has any replies is lost while navigating in comment list. [4146731]
Problem: [Regression] While typing a reply to a comment in Acro Pro (Mac), the first letter of the word becomes the last letter. [4145152]

Problem: Mac OS only: Reader DC: Browser/Mac Browser(Safari)> (..) is displayed instead of Tab names for Document Properties dialog box and for 'How would you like to email this document dialog.' [3915408]
Problem: OS X 10.9: HUD (floating toolbar) does not move around until mouse up/release. [3597679]
Workaround: Release the mouse to move the HUD.
Problem: (Mac Safari 8) - Cannot select text in PDF form field until mouse up/released. [3949736]
Workaround: Release the mouse to select text.
Text selection with mouse works as expected in the Search, Find fields.
Problem: (Mac Safari): Scrolling page problem using the wheel of the mouse. [3678253]
Problem: IE only: PDF takes about 2 to 5 minutes to load when switch the default from R11.0.07 to A DC/ R DC to A DC. [3795778]
Workaround: Switch default app to Reader.
Problem: Notification view pane is not moving with reader when user displaces reader window. [3849464]

Problem: [CoEx-Remove DC] PDFMaker component removed after uninstalling Acrobat DC. [4014579]

Problem: Error occurs if we 'Publish Comments' or 'Check for New Comments' in SharePoint based shared review on Win 10. [4262085]
Problem: Support for deletion of the main comment with replies. [4251092]
Problem: Open a review file and load any of the available apps, Acrobat does not exit from the loaded app even if even if we press ESC. [4262934]
Problem: Avatar missing when review file is opened in offline mode. [4251345]
Problem: Status for review tab not updated until switching tabs. [4258156]
Problem: Order of edited replies not maintained sometime. [4260334, 4254815]
Problem: Collapsed comment app not expanding on selecting a sticky on document side. [4260334]
Problem: Mention filter list not updated on editing a comment with new comments. [4259305]
Problem: Authors of existing comments treated as a guest in comments list but not in the Context board/panel. [4257911]
Problem: In review files, the main comment cannot be deleted if it has reply/replies. [4251092]
Problem: Windows (INTERMITTENT): 'Publish Comments' button in DMB is active even when no comments are present to be published. [3775104]
Problem: Mac (Network Shared Review): Not able to connect to review server if already signed-in to the server through Finder

Problem: Performance of scrolling and loading of the Compare annotations in the Compare RHP appears to be slow when diff count >=1000. [4257018]

Problem: [Intermittent] Acrobat crashes when users click the 'Create a bulleted list' option in the right pane under the Edit PDF tool. [4280560]
Problem: Arabic text is corrupted when you start editing existing text in Traditional Arabic. [3230928]
Problem: Find does not work when virtual bounding boxes are visible. [3912950]

Dc For Mac Os X

Problem: Context menu options are missing if Acrobat is uninstalled and reinstalled (when ContextMenuShim.dll is loaded by Explorer.exe) without restarting the machine. [3951563]

Problem: Not able to scroll in a touch device via flick or scroll action. [4241832]
Problem: Touch Device: Auto-Scrolling doesn't happen if more than two pages, signature/initials gets placed before that. [4011470]
Problem: Reader/Acrobat DC doesn't prompt to save when closing the PDF after adding FSS annots (including signatures), if you close the file quickly post adding FSS fields. [3954060]
Problem: Signature/initials creation dialog takes ~5-6 seconds to appear for signed-in users. [4055402]

Problem: Converting Visio file to PDF through context menu option throws error “Missing PDFMakers files. Do you want to run the installer in repair mode?” [3848706]
Problem: Mac: Acrobat 11 does not get installed when trying to deploy a CCP Package containing both Acrobat 11 and DC. [3942363]
Problem: When installing Acrobat an error dialog 'Source file not found' is displayed when the installer file is extracted to a path containing local characters. [3944357]
Problem: (Citrix): Error while initiating a Shared Review on a PDF located at client machine's drive.[3945035]
Problem: Acrobat installation fails with minimum system requirements error dialog on Win7. [3954229]

Problem: In case of remote login notifications gets blocked. [4257567]
Problem: Push notifications are not received from Windows Notification Service when a machine is on a virtual private network. [4259268]
Problem: Opening OS toast notification for Sign notifications, when Acrobat is not running, may cause failure in opening the agreement. A user needs to open the agreement from Bell notifications or ToDo cards. [4261080]

Problem: [Mojave 10.14] Creation of PDF from Portfolio is not showing grant access dialog. [4258939]
Problem: 'Edit Value' option

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